Contact us
VELLMOR | CONTACT
Contact Us
We're here to help — reach out anytime.
At Vellmor, we are committed to providing prompt and helpful support. Whether you have a question about an order, a product, or our policies — our team is ready to assist you.
1Working Hours
📅 Monday – Friday: 9:00 AM – 6:00 PM
📅 Saturday – Sunday: Closed
Messages received outside working hours will be responded to on the next business day.
2What can we help you with?
- Order status, tracking, or delivery inquiries
- Return, exchange, or refund requests
- Product information or skincare advice
- Payment issues or invoice requests
- Bulk orders and wholesale inquiries
- Complaints or feedback
⚠️ For order-related inquiries, please have your order number ready when contacting us to ensure faster assistance.
Vellmor is committed to responding to all inquiries within one business day.
© 2026 VELLMOR CARE. ALL RIGHTS RESERVED.